StayStadia.com Terms and Conditions
Last Updated: 11/02/2025
Operated by: Sparkrena Limited
Registered in: England, United Kingdom
Company Registration Number: 14375709
Email: support@staystadia.com
Welcome to Staystadia.com, an online platform operated by Sparkrena Limited a registered company in the United Kingdom ("we," "us," "our," or "Staystadia.com"). These Terms and Conditions ("Terms") govern your use of the Stay.com platform, including our website, mobile applications, and related services (collectively referred to as the "Platform"). By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Platform.
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1. Definitions
- Platform: The StayStadia.com website, mobile apps, and related services.
- User: Any person or entity using the Platform, including Guests, Hosts, and Visitors.
- Guest: A User who books accommodations or experiences through the Platform.
- Host: A User who lists accommodations or experiences on the Platform.
- Content: Any text, images, videos, reviews, or other materials posted on the Platform.
- Service Fee: The fee charged by StayStadia.com for using the Platform.
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2. Eligibility
To use the Platform, you must:
- Be at least 18 years old.
- Have the legal capacity to enter into a binding contract.
- Comply with all applicable laws and regulations.
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3. Account Registration
- You must create an account to access certain features of the Platform.
- You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
- You agree to provide accurate, current, and complete information during registration and to update it as necessary.
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4. Listings and Bookings
For Hosts:
- You may list accommodations or experiences on the Platform, provided they comply with all applicable laws and regulations.
- You are responsible for the accuracy and completeness of your listings.
- You agree to honor all confirmed bookings and provide the services as described in your listing.
For Guests:
- You may book accommodations or experiences listed on the Platform.
- You agree to pay all fees associated with your booking, including the Service Fee and any applicable taxes.
- You are responsible for complying with the Host's rules and policies.
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5. Payments and Fees
- StayStadia.com charges a Service Fee for using the Platform, which will be displayed at the time of booking.
- Payments are processed through secure third-party payment processors.
- All fees are non-refundable unless otherwise stated in our Cancellation Policy.
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6. Cancellations and Refunds
- Cancellation policies vary by listing and are set by the Host.
- Refunds, if applicable, will be processed in accordance with the Host's cancellation policy.
- StayStadia.com reserves the right to modify or cancel bookings in cases of fraud, violations of these Terms, or other exceptional circumstances.
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7. User Conduct
You agree not to:
- Use the Platform for any illegal or unauthorized purpose.
- Post false, misleading, or defamatory Content.
- Harass, intimidate, or harm other Users.
- Violate the intellectual property rights of StayStadia.com or third parties.
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8. Content Ownership
- You retain ownership of any Content you post on the Platform.
- By posting Content, you grant StayStadia.com a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute the Content for the purpose of operating and promoting the Platform.
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9. Privacy
Your use of the Platform is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Platform, you consent to the collection and use of your information as described in the Privacy Policy.
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10. Liability
- StayStadia.com is not responsible for the actions or omissions of Users, including Hosts and Guests.
- StayStadia.com does not guarantee the accuracy, quality, or safety of listings.
- To the fullest extent permitted by law, StayStadia.com disclaims all liability for any damages, losses, or claims arising from your use of the Platform.
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11. Indemnification
You agree to indemnify and hold StayStadia.com, its affiliates, and their respective officers, directors, employees, and agents harmless from any claims, liabilities, damages, losses, or expenses arising out of your use of the Platform or your violation of these Terms.
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12. Termination
- StayStadia.com may suspend or terminate your account at any time, with or without notice, for any reason, including violations of these Terms.
- You may terminate your account at any time by contacting us at [Insert Contact Information].
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13. Dispute Resolution
- Any disputes arising out of or related to these Terms or the Platform will be resolved through binding arbitration in accordance with the rules of the London Court of International Arbitration (LCIA).
- These Terms are governed by the laws of England and Wales.
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14. Changes to These Terms
StayStadia.com reserves the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on the Platform. Your continued use of the Platform after such changes constitutes your acceptance of the revised Terms.
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15. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
StayStadia.com
Email : support@staystadia.com
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Thank you for using StayStadia.com!